Woof Pack N Go
Privacy Policy for Woof Pack N Go, LLC
Effective Date: 1/2/2024
At Woof Pack N Go, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.woofpackngo.com or use our pet transportation services. By using our Site or Services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our Services. The types of information we may collect include:
Personal Information:
• Name
• Email address
• Phone number
• Address (for service pick-up/drop-off)
• Payment information (credit card details or other payment methods)
Non-Personal Information:
• Browser type
• IP address
• Device information
• Pages visited on our Site
• Time spent on the Site
• Referring website URLs
2. How We Collect Information
We collect information in the following ways:
• Information You Provide: When you book a service, subscribe to our newsletter, or contact us for inquiries, you provide us with personal details directly.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect non-personal information about your use of our Site. You can adjust your browser settings to manage or disable cookies, but doing so may affect your experience on the Site.
• Third-Party Services: We may use third-party service providers (such as payment processors or analytics services) who may collect data on our behalf.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To provide and manage our pet taxi services, including booking, payment processing, and communication with customers.
• To improve the functionality, content, and user experience of our Site.
• To send marketing communications, such as promotions, offers, or updates (only if you have opted in to receive such communications).
• To respond to customer service inquiries and support requests.
• To comply with legal obligations or protect our legal rights.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, processing payments, and delivering services. These providers are obligated to protect your information.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to respond to government requests.
• Business Transfers: If we merge, acquire, or are involved in the sale of all or part of our business, your information may be transferred as part of the transaction.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. While we take reasonable precautions, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the following rights regarding your personal information:
• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information we have about you.
• Deletion: You can request the deletion of your personal data, subject to certain legal and contractual obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by following the instructions in the email or contacting us directly.
To exercise any of these rights, please contact us at support@woofpackngo.com.
7. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal or accounting purposes.
8. Children’s Privacy
Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.
9. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Woof Pack N Go LLC
Email: support@woofpackngo.com
Phone: 770-871-0246
Address: 9047 E Carroll Rd Winston, Ga 30187
By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.